Chain Connectors
Linking Your Supply Chain for Optimal Performance


Please contact us for references for any or all of the following current and previous clients.

Developed several online supply chain training courses for both the Supply Chain Academy as well as the Finance Academy. Also delivered a supply chain data analysis course to Accenture consultants.

ADCO Products
Completed a warehouse operations efficiency analysis and assisted in redesigning the warehouse to improve utilization for this chemical products manufacturer.

Completed a distribution network strategy project to select the best locations for new distribution centers (in addition to the original locations of Seattle, WA and New Castle, DE. This allowed Amazon to significantly increase their service levels to customers across the United States.

Aramark Uniform Services
Completed a supply chain strategy assessment to identify the most opportune areas to increase efficiency and lower cost. Particularly, significant inventory reduction opportunities were identified along with supply chain organizational improvements.

AT&T Wireless (formerly Cingular Wireless)

We completed a transportation cost analysis to determine the viability of additional distribution facilities. Several factors were taken into consideration including customer service requirements, site location choices and customer demand patterns.

Chatsworth Products, Inc.

Performed an entire transformation from an operational orientation to a total supply chain orientation.  Advised senior management on strategies to leverage supply chain best practices.  Completed implementation of a new freight program including automated freight management, audit and payment in three months.  Developed the supply chain organizational design including all relevant job descriptions. Created outsourcing governance approval and management process inclusive of team members, responsibilities and accompanying tasks.

Streamlined the vendor management function including accounts payable and purchasing of this national day care center chain. We identified significant opportunities to reduce costs and continually improve relationships with the supplier base as well as end customers. Also included were suggested changes to the vendor management organization including job descriptions and responsibilities.

Lowe’s Companies

Helped this large home improvement chain improve the strategies relating to their global importing and ordering processes.  Worked across all facets of the business to allow inventory flexibility and minimization while hitting required service levels.

Majestic Steel

Helped this mid-market manufacturer and distributor of steel products with their supply chain strategy, particularly transportation operations, transportation planning and inventory control. 

Post Consumer Brands (formerly Malt-O-Meal and MOM Brands)

Helped craft overall supply chain strategy including distribution network modeling, customer service segmentation and inventory optimization and planning for this major manufacturer of breakfast foods. Also completed supply chain continuity plans requiring the creation of coordination plans across all supply chain and other corporate departments to deal with potential supply chain disruptions.  

Office Depot

We created a supply management department to support the newly formed Business Services Division. This included a supply chain organizational audit resulting in the creation of four new job types including vendor management and supply management. In addition, a formal review of the sales forecasting process was completed and suggestions made for improvement. Advised senior supply chain personnel on short and long term logistics strategy. 

Rainbow Shops

Helped this clothing retailer with over 1000 stores in the U.S., Puerto Rico and the Virgin Islands develop Requests for Proposal (RFPs) and evaluate responses to select the appropriate parcel, LTL and international carriers. Also aided in carrier negotiations. 


For this global software provider, developed a strategy to address the needs of the logistics provider industry including third party logistics companies, all transportation carriers, and supply chain packaging and equipment providers.  This included an in-depth review of all players in the industry and opportunities across the market sectors.

Sony Australia
We completed an analysis of Sony Australia's current returns process to determine the value of implementing an Internet-based returns software solution.

The Sports Authority

We completed a supply chain strategy assessment to determine the optimal areas of investment. This assessment included distribution operations, transportation, and inventory control.

Tremco Group

Helping this billion dollar producer of industrial products develop a robust supply chain strategy as they look to combine their supply chain operations across three major divisions. Projects entail team supply chain training, customer segmentation based on logistics needs, and distribution network modeling.

We have years of experience in supporting key supply chain processes including:   READ MORE

Published Articles

We have published in many of the top supply chain journals including: Supply Chain Management Review, LQ, Supply and Demand Chain Executive, DC Velocity, Journal of Business Logistics and International Journal of Logistics Management. Click on Published Articles for easy downloads.

Mission Statement
We will provide superior quality and delivery of supply chain management consulting and deployment services to our clients. Our focus is to provide value to our clients by pricing our services so that both mid-market and Fortune 500 clients will gain significant benefits from our work. A key enabler for Chain Connectors is the Internet and the solutions that are enabled by it. Our services/solutions have the ability to predict, monitor and manage internal as well as external business processes.